Customer Service
- Shipping & Delivery
- We ship via Prioty mail and Fedex. Applies to all continental US addresses including P.O. Boxes and military addresses (APO/FPO). We ship out orders Monday through Friday, excluding all US postal holidays. Orders typically leave our warehouse located in Miami, Fl within 1 business day. You will receive email notification when your order leaves the warehouse. Delivery Time estimates based on orders received before 1pm ET, Monday through Friday. Orders received after 1pm ET, Monday through Friday will ship out the next business day through the chosen shipment option.
- International and APO Shipments:
- We ship international orders via Priority Mail International or if you can provide your own Fedex account. It usually takes 6-10 days from the shipment date for packages to arrive in your country. Once your package arrives in your country, it has to clear your Customs Department. Once it clears your Customs Department, it is then sent to your local postal service for delivery to you. This process could take an additional 5-30 days. Although the vast majority of shipments are delivered to our customers within 10 days of our shipment date, we ask you to be patient and allow up to 45 days for delivery. Shipment tracking for International/APO orders is available. You will be responsible for any customs, duty, or other expense associated with your order. If you refuse to take delivery of your order for any reason, the shipping charge or any other expense related to the return of your order is not refundable. We are not responsible for customer mistakes in providing us with shipping addresses.
- Privacy & Security
- We at Unlimited beauty supplies respect your privacy and value the relationship we have with you.This Privacy Policy describes the types of personal information we collect at the Unlimited beauty supplies website, currently located at www.unlmitedbeautysupplies.com (the "Site"), how we may use that information and with whom we may share it. Our Privacy Policy also describes the measures we take to protect the security of this information as well as how you may reach us to update your contact information, remove your name from our mailing list or ask us any questions you may have about our use of your personal information. It also explains how you may elect to stop receiving communications about our products and services. Please note that this Privacy Policy governs only information provided to Unlimited beauty supplies. It does not govern any other information or communications that may reference Unlimited beauty supplies.
- Returns & Replacements
- Refunds can be obtained within 30 days of purchase for any unused unopened merchandise, EXCEPT ELECTRICAL APPLIANCES, in its original purchase condition and packaging. A restocking fee of 15% will be charged. Electrical Appliances (Blow Dryers, Curling Irons, Nail Machines, etc.) can be exchanged for replacement or other merchandise within 30 days of purchase. Unlimited beauty supplies does not provide refunds on appliances. Appliances are eligible for store credit in the form of a gift certificate, or exchange only within 30 days of purchase. To receive a return authorization from us please contact us via e-mail at [email protected], requesting a return authorization number and instructions. Please be sure to provide us with your order number. A return authorization number and instructions will be e-mailed to you. ANY UNAUTHORIZED RETURN IS SUBJECT TO A 25% RESTOCKING FEE. Due to Department of Health Regulations, we are unable to offer refunds or exchanges on any hair or cosmetic brushes.
- Ordering
- We accept the following payment methods: Visa MasterCard American Express Discover Pay Pal (online orders only) Your credit card will be charged once your order ships. Credit card information entered at unlimitedbeautysupplies.com is safe and secure. We use industry-standard protocol, SSL (Secure Sockets Layer) to encrypt and secure your information.